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Get answers on frequently asked questions about our youth and adult sports programming in Stamford. Find details on classes, leagues, scheduling, and enrollment.

FAQ | Sports | Chelsea Piers Connecticut

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Get answers on frequently asked questions about our youth and adult sports programming in NYC. Find details on classes, leagues, scheduling, and enrollment.

FAQ | Sports | Chelsea Piers New York

Get answers on frequently asked questions about our youth and adult sports programming in Brooklyn. Find details on classes, leagues, scheduling, and enrollment.

FAQ | Sports | Chelsea Piers Field House Brooklyn

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Chelsea Piers Stamford

Frequently Asked Questions

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CHELSEA PIERS FIELD HOUSE

CHELSEA PIERS FIELD HOUSE BROOKLYN

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To determine the right class for the child, ask the following questions:
<ul class="lists">
 	<li>How old is your child?</li>
 	<li>Have they had swim lessons before?</li>
 	<li>Can they float? Tread water?</li>
 	<li>Are they comfortable being in the water without a parent/caregiver?</li>
 	<li>Can they do Freestyle?</li>
</ul>

Parents can accompany children in Starfish or Intro to Sea Pups. For other classes, parents can watch from the viewing area outside the pool; they are not allowed on the pool deck.


Can I come in the pool or on the pool deck? Where can I watch my child? 

If your child can perform full Freestyle stroke and Backstroke, they are ready for Stroke Development.

Is my child ready for Stroke Development? 

Yes, we have Family Locker Rooms with private changing stalls and showers.


Yes, we offer towel service, but participants are encouraged to bring their own towels.


Generally, it takes 2-3 years for a child to become a capable and confident swimmer, starting from around 2 to 4 years old. However, every child learns at their own pace.

Choosing Chelsea Piers Swim School for your child’s swim lessons provides a structured, safe, and enjoyable environment for them to learn essential swimming skills while building confidence and having fun in the water.


Why is Chelsea Piers Swim School the best option for my child? 

We operate in ~12-week Trimesters (Fall, Winter, and Spring), with limited programming in Summer. Enrollment is recommended before each Trimester, but we do accept enrollments during the Trimester. Classes are pro-rated.


Swim classes have different instructor-to-student ratios based on age, skill level of the swimmers, safety considerations and learning objectives of the class.
<ul class="lists">
 	<li>Starfish: 5:1</li>
 	<li>Intro to Sea Pups: 3:1</li>
 	<li>Sea Pups: 3:1</li>
 	<li>Sea Lions: 4:1</li>
 	<li>Stroke Development 1: 4:1</li>
 	<li>Stroke Development 2: 4:1</li>
 	<li>Stroke Development 3: 6:1</li>
</ul>

What are your instructor-to-student ratios? 

Private lessons offer 1-on-1 support, ideal for accelerating swim growth or for children needing individualized attention. However, our group lessons also provide personalized support, with most swimmers making great progress and friends along the way. 


How do private lessons compare to group classes? 

Our pool is 4 feet deep, with platforms for children to stand on if needed.




How deep is your pool? What if my child cannot stand?

Floaties are not used; instead, instructors utilize items like kickboards and noodles to assist in learning swimming skills.
 

No, it’s not mandatory but is often very helpful for our younger swimmers. Children can progress from Starfish to Sea Pups. Intro to Sea Pups helps in transitioning to independent swim classes.

Sea Pups focuses on safety skills, while Sea Lions introduces Freestyle and Backstroke, and advanced techniques like side breathing.
 

What is the difference between Sea Pups & Sea Lions? 

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Chelsea Piers is in Chelsea, Manhattan along the West Side Highway from Pier 62 on West 23rd Street to Pier 59 on West 18th Street along 12th Avenue. Chelsea Piers venues operate from Pier 62 to Pier 59.  

On-site parking is available in our first-come, first-serve parking garages on Pier 61 and Pier 60. Pier 59 offers Valet Parking. For rates and hours, please <a href="/new-york/chelsea/visit-us/parking">click here</a>. Note: Complimentary parking is available for up to 20 minutes.

You can register online for all classes, programming, & camps. To do so, you must create an account on DaySmart with us, <a href="https://apps.daysmartrecreation.com/dash/x/#/online/chelsea/register" rel="noopener" target="_blank">here</a>. You will be able to register for all future programming and manage your current registrations through your DaySmart account.

How do I register for classes/programming?

For our most up to date policies, please <a href="/new-york/chelsea/policies">click here</a>.

What are your policies for cancellations, refunds, make-ups, etc?

Chelsea Piers Field House is a family sports and recreation facility located on Pier 62. We have two indoor turf fields, a gymnastics center with Olympic-level equipment, two indoor Basketball Courts, four professional Batting Cages, a Toddler Gym, Birthday Party rooms, and more. Chelsea Piers Fitness is right next door on Pier 60, and it is a private adult-only fitness club. Membership is required to use Chelsea Piers Fitness. Services between either venue are not transferable. For more information on Chelsea Piers Fitness, please visit their <a href="https://fitness.chelseapiers.com/" target="_blank" rel="noopener">website</a>.

What is the difference between Chelsea Piers Field House and Chelsea Piers Fitness?

Tours are available for each venue. Please <a href="mailto:info@chelseapiers.com">email us</a> and we will put you in touch with the correct person.

Anyone can enroll in programming at Chelsea Piers Field House. If you choose to become a Family Member with us, you receive special benefits, such as a 10% discount on programming, 7-day early access to registration, complimentary drop-in passes, and more! You can contact us <a href="mailto:membership-fhny@chelseapiers.com">here</a> for additional information.

Do I need a family membership to enroll in programming?

The Field House Family Membership discounts only apply to Field House classes, holiday camps, drop-ins and birthday parties. No discounts are offered for these programs at our sister venues the Golf Club and Sky Rink. The 10% discount DOES apply to Summer Camps at all venues, including our various golf and skating summer camps.

Does the 10% discount also apply to youth classes, holiday camps, drop-ins and birthday parties at Sky Rink and/or the Golf Club?

The 10% discount on birthday parties applies to the party package fee and the cost of any additional participants. It does not apply to catering orders.

Does the 10% discount on Field House Birthday Parties apply to catering?

If you choose to cancel your membership after the initial 12-month commitment, you are required to submit a written request <a href="mailto:membership-fhny@chelseapiers.com">here</a>. For all cancellation requests received by the 15th of the month, your prepaid month will be applied to the following month and your membership will be terminated at the end of the prepaid month. For cancellation requests after the 15th of the month, your final billing period will occur on the first of the following month and then your prepaid month will be applied to the subsequent month. Your membership will end on the last day of your prepaid month. You will receive confirmation from the Chelsea Piers team once your membership cancellation request is received.

Families can submit written documentation of relocation within the first year of commitment for membership to be terminated. Billing will be terminated upon receipt of documentation. Dues paid before documents are submitted but after relocation will not be refunded. Last month’s dues will not be refunded.

What if my family moves during the first 12 months of membership?

Families can submit written documentation from a physician to a Sales & Hospitality Associate to terminate a membership prior to the end of 12-month commitment. Note: If a family has other members who are participating in prepaid scheduled programs, they will be charged the difference between the member and nonmember price prorated for any remaining sessions.

What if a family member is injured and cannot physically participate in activities before the end of the 12-month commitment?

No, we are unable to accommodate requests to freeze/suspend family memberships.

Can I freeze/suspend my family membership?

Members in good standing do not have any outstanding monthly membership dues. If a family has unpaid monthly dues, they will be charged the non-member price for any pre-paid programming. For example, if dues are unpaid during a trimester class period, Chelsea Piers Brooklyn will charge the family the difference between the member price and the non-member price for the full trimester class.

What does it mean to be a “member in good standing”?

Your credit card will be charged for an amount equal to the member discount that you received.

What if I cancel my membership after I have signed up and received a member discount for a class or camp or other Chelsea Piers product?

If the class is not sold-out, your credit card will be charged for an amount equal to the member discount that you had received. If the class is sold out, the registration will be voided, you will be refunded for the remaining classes, and you will be put on the waitlist to re-register.

What happens if I register for a trimester class in the member-only early registration period, but I stop paying member dues before the trimester is complete?

No, these are separate membership programs for different facilities, each with its own unique set of access and benefits. Individual membership of Chelsea Piers Fitness provides access to our private, adults-only fitness club. Chelsea Piers Field House Family membership provides early registration, discounts and more.

Is Chelsea Piers Field House Family Membership the same as a Chelsea Piers Fitness Membership?

While the membership gives families 7-day early access to registration for trimester classes, as well as a 10% discount on those classes, unfortunately we are unable to guarantee spots for our member families.

Does a Field House Family Membership guarantee my child a spot in their desired trimester class?

No, these are separate membership programs for different facilities at different locations, each with its own unique set of access and benefits. 

Is Chelsea Piers Field House Family Membership at the Chelsea location the same as a Chelsea Piers Brooklyn Field House Family Membership?

No. The total complimentary passes that come with Family Membership applies to the entire family, not individuals. For example, the 5 free passes to summer Rock-n-Roll sessions are for the entire family to use for any of the children associated with the account. This number of passes is the same regardless of the size of the family.

Does each individual in a family get a set of free passes that come with Family Membership?

Yes, you will! The complimentary passes included with your Family Membership will be updated annually on your account. Please note, these complimentary passes are subject to change year over year. 

If I am a member for more than 12 months, will I get a new set of free passes that come with membership?

Member Families pay $75/month in member dues. Member families commit to at least 12 months of membership. Member Families also agree to pre-pay their last month’s membership dues when joining.

What is the fee for a Field House Family Membership?

Chelsea Piers Field House defines a “Family” as a maximum of two (2) adults over the age of 18, and four (4) minor children. At least one of these adults must be the legal guardian of each minor child. Both adults must share a household with the minor children. Additional children can be added at $15 per month (per child).

What is the definition of a “Family”?

No. The $75/month fee applies to all members of a Family as defined by Chelsea Piers Field House.

Does each family member pay a separate monthly fee?

Families must have a credit card or ACH information on file at the time of purchase. This card will be automatically charged for monthly fees when billing commences. If a family wishes to change the card on file, they can do so through our website, or by calling or speaking in person with a Sales & Hospitality Associate. Monthly dues that are unpaid due to credit card declines will be assessed at a fee.

Please reach out to our membership coordinator <a href="mailto:membership-fhny@chelseapiers.com">here</a> and we will arrange for you to be refunded or credited the amount equal to the 10% discount.

What if I had already signed up for the 2024 summer camp before the membership program commenced?

Yes, it will. You do not need to contact any Chelsea Piers Field House team members for this benefit.

When I sign up for Field House trimester classes, school break camps, or drop-in programs online, will the discount automatically be applied?

Unfortunately, no. Currently our Field House classes, school break camps and drop-in programs are not in the same registration system as our Summer Camp. Before signing up for summer camp, please contact <a href="tel:+12123366846">212.336.6846</a> or email <a href="mailto:camps@chelseapiers.com">camps@chelseapiers.com</a> and we will send you your unique discount code which will apply the discount at check out.

When I sign up for Summer Camp online will the discount automatically be applied?

It does not. It only applies to camp tuition and aftercare.

Does the 10% discount to Summer Camp also apply to Transportation?

We host Birthday Parties primarily on Saturdays and Sundays. Parties typically start at 12:30pm or 1:30pm. We also host parties after school on Fridays, and also have occasional weekday available before 3pm. 

Using two areas in our facility incurs the $200 fee.
For example, if you need two basketball courts, or one court and one field. Rock-N-Roll is another example, as you are using both the Gym and the Rock-Wall.

What qualifies as an Additional Activity?  

The age of the participants is the difference between these parties. Toddler Gym is for ages 1-3 and is mostly supervised free play; Tots Gymnastics is for ages 3-5 and is a combination of guided activities and supervised free play; Gymnastics is for ages 5+ and is all guided activities. Kids must be 5 years old to participate in the Main Gym for Gymnastics parties.
With both Toddler Gym and Tots Gymnastics, your party will have exclusive use of the rooms, and parents are allowed to go into those gyms. Gymnastics and Ninja Warrior parties do not have exclusive use of the Main Gym, and we allow two parents to go into the Gym during the party. There may another party or programming occurring at the same time.

What’s the difference between a Toddler Gym, Tots Gymnastics, and a Gymnastics party in the Main Gym?

Our inflatable bouncy house is only used for our Ultimate Tykes Challenge parties. 


Our birthday cakes are from Lulu Cake Boutique in Scarsdale, NY. All cakes are nut-free, but the bakery is not a nut-free facility. 


What bakery do you use for the cakes? Are they nut-free?

Our catering menu consists of platters from Fresh & Co. as well as pizza from Piers Pizza.

Yes, you are allowed to bring in your own food or have food/catering delivered to the Field House the day of your party. The Field House is not responsible for coordinating deliveries with outside caterers and cannot accept delivery of food or provide payment for delivery without the party parents present.

Am I allowed to use an outside caterer?  

Yes, if you would like an outside vendor to come to your party, please let us know in advance! You must provide a Certificate of Insurance before the party date. 

Can I bring in a face painter, balloon artist, or character?  

We have Sonos speakers in most party rooms that we play music on throughout the day of parties. We also have Bluetooth speakers available for use if needed. We can play a public Spotify playlist, or you can play your own Spotify playlists via the Bluetooth speakers. 

You have your party room starting 30 minutes before the party for any additional set up you would like to do. 

No, unfortunately we cannot extend the party time.
In very limited circumstances (end of day or on holiday weekends), we may be able to extend your party for an additional fee.

Ultimate Birthday Challenge includes the following options:
<ul>
 	<li>Dodgeball</li>
 	<li>Kickball</li>
 	<li>Capture the Flag</li>
 	<li>Flag Football</li>
 	<li>Tug of War</li>
 	<li>Battleship</li>
 	<li>Sharks &amp; Minnows</li>
 	<li>Pacman</li>
 	<li>Relay Races (like Potato Sack Races &amp; Tricycle Races)</li>
</ul>
If there is a game your child enjoys not listed above, we will be happy to discuss!

What are the options for the Ultimate Birthday Challenge games?

Should the Patron cancel the Event more than five (5) days before the Event Date, only the non-refundable Reservation Fee is forfeited. Should the Patron cancel the Event five (5) days or less than five (5) days before the Event Date, in addition to forfeiting the non-refundable Reservation Fee, the Patron forfeits the full balance. If the Event or a portion of the Event is cancelled by Chelsea Piers, the Patron will be entitled to a refund of all payments pertaining to the portion(s) of the Event that were cancelled. 
If you need to reschedule your party date, we can transfer the deposit one time during the calendar year. 

Alcohol is not permitted for Field House based Birthday Parties.  

We have eight different rooms that are used for parties. There are studio rooms, which are more private, and mezzanines, some of which overlook the fields and Gym. You are placed in a certain party room based on the size of your party, time of the party, and ages of the kids. 

The East Mezzanine and Studios A-D do not allow viewing of party activities. Only the Rock Mezzanine, Main Mezzanine and Soccer Mezzanine allow for viewing from the party room. For parties in the Studios and East Mezzanine parents are welcome to watch activities from various other locations inside the facility. 

No, we do not have elevator access to our mezzanine party rooms. 

Yes, we have parking lots located at Pier 61, 60, and 59 (valet lot). However, we do not validate parking for parties. For parking rates, please <a href="/new-york/chelsea/visit-us/parking">click here</a>. Note: Complimentary parking is available for up to 20 minutes. There is an M23 bus stop located behind the Field House on 12th Ave., as well as a taxi/Uber pick up spot.

<a href="mailto:membership-fhny@chelseapiers.com">Email Us</a>

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To view our Policies page please <a href="/new-york/brooklyn/policies">click here</a>.

Members have access to the Chelsea Piers Fitness member app, where they can research and book classes, register for exclusive member events, make purchases and manage their account, and more.

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